OBSERVER

News becomes insight. Insight becomes your strategic advantage.

For more than 30 years, OBSERVER has helped organisations make fast, confident and well-founded decisions based on clear, up-to-date information.

Full media coverage (online, print, TV, radio)

30+ years of press archive

Trusted by 50+ market research and 250+ media monitoring clients

10,000+ pieces of content processed daily

elemzés

Know what the market thinks about your company before it matters

OBSERVER uniquely combines media monitoring and market research, giving you a complete view of your brand’s public perception and market environment in any situation.

What is OBSERVER?

Reliable, 24/7 information for decision-makers for more than 30 years.

As one of Hungary’s oldest media monitoring companies, we process more than 10,000 news items every day from print, online, radio and television sources, as well as from the major social media platforms.

Every day, our mission is to provide our clients with accurate, verified and contextualised information they can rely on.

How we can support you

Large corporations and multinational companies

We help you cut through media noise and give you a clear, accurate view of how your communication impacts the market and your brand’s reputation.

Government departments, ministries and municipalities

We ensure your decisions are based on reliable, up-to-date information about public, political and social discourse.

Cultural institutions and nonprofit organisations

We measure the impact of programmes and campaigns, and analyse audience feedback across media and online channels.

Medium-sized businesses (SMEs)

We help you gain a competitive edge by continuously monitoring market trends and consumer needs.

PR and communication agencies

We support your clients' communication strategies with measurable results, data visualisations and insights showing clearly what works and what needs refinement.

Communication, marketing and PR leaders

We provide real-time, interpreted data to support crisis management and strengthen your communication decisions.

Research and analytics teams

We deliver quantitative and qualitative findings, visualised reports and long-term trend data to support analytical work.

Other decision-makers

We provide complete, structured information about your organisation’s media presence and market environment so your decisions are driven by data every single day.

Want to turn information into strategic advantage? Request a personalized quote!

Our Services

Domestic & international media monitoring

Stay in control of your brand’s reputation every minute of the day.

With OBSERVER, you can anticipate trends, manage reputation proactively, respond faster in crises, evaluate communication strategies and keep an eye on competitor activity.

Online & print media monitoring

– 30-minute alerts from national and regional outlets

TV & radio monitoring

– with automatic transcription

Social media monitoring

– Facebook, Instagram, YouTube, X (Twitter), blogs and forums

Breaking News service

– 24/7 email alerts

News Brief

– a concise, to-the-point summary of the day’s most important stories

Explore our full range of services and request a quote!

Quantitative research

– representative sampling, reliable statistics and clear market indicators

Qualitative research

– focus groups and in-depth interviews uncovering motivations and attitudes

Competitor & reputation analysis

– see where you stand and how others perceive you

Market & consumer trend mapping

– understand the forces shaping your company's future

Market Research

Make decisions based on data – not intuition.

OBSERVER’s market research gives you a deeper understanding of your customers, partners and the market, so every communication plan, product launch or brand-building step is grounded in real insight.

We combine the strengths of quantitative and qualitative methods to reveal what is happening in the market and why.

Explore our full range of services and request a quote!

Combine both for stronger, smarter results!

With OBSERVER’s integrated media monitoring and market research, you can connect what people say with how the media presents it.

This means you don’t just see what audiences think about your organisation. You also understand how these opinions appear, spread and gain influence in the public sphere.

Our integrated approach is especially valuable for:

Analysing crisis situations

Identifying reputational risks

Planning communication and marketing strategies

5+1 reasons to choose OBSERVER

Complete media coverage – we’re everywhere your brand is mentioned

We monitor print, online, TV, radio and social media sources, ensuring that no important mention goes unnoticed.

Tailored reports – only the information that matters to you

Topics, keywords and reporting frequency are customized to your needs, so you never waste time filtering or sorting information.

AI-powered analysis with human expertise – speed and accuracy combined

Artificial intelligence accelerates data processing, while our analysts interpret and verify the results giving you a solid foundation for confident decisions.

A 30-year press archive – long-term trends you can learn from

Our decades-long database allows you to analyse trends and reputational shifts over extended periods.

Insights that support real decision-making

Our analyses go beyond numbers. They reveal the underlying connections, helping you understand what shapes your brand perception and market reactions.

A reliable long-term partner

We treat your data with strict confidentiality, supported by a stable technological background and 24/7 customer service.

OBSERVER. Reliability, accuracy, data-driven thinking.

How we put AI technology to work for you

Our use of AI tools directly supports your daily decision-making helping you understand media trends faster, more accurately and in far greater depth.

AI quickly and accurately processes radio and TV content, ensuring no important story goes unnoticed.

AI identifies the emotional tone of media coverage showing whether your brand appears in a positive, neutral or negative context.

The system highlights key news, trends and changes for you so you immediately see what influences your brand’s reputation.

AI categorises, groups and evaluates content based on multiple criteria, helping you quickly find the most relevant news and emerging trends.

IMPORTANT: AI-supported processing never replaces human expertise.

Our experienced analysts review, refine and supplement every result ensuring that you always receive reliable, high-quality, decision-ready insights.

Curious what the market thinks about you? Request a personalized quote!

We’ll show you how OBSERVER can support your strategic and marketing decisions with data, analysis and meaningful insights.

Contact us, and we will get back to you within 2 business days.

Which service are you interested in? (you may select more than one)
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Contact details

Client relations

EDINA BOGÁRNÉ TARI 
Client Relations Partnerr
[email protected]

+36 30 799 2336

MÓNIKA KOVÁCS 
Client Relations Partner
[email protected]

+36 20 418 1456

LAURA RABCSÁNSZKI 
Client Relations Partner
[email protected]

+36 20 485 2272

About us

Since 1991, OBSERVER has been helping communication professionals and corporate decision-makers make informed, reliable and timely decisions based on accurate, relevant information.

We began as Hungary’s first press monitoring company, and today we operate as a comprehensive information provider and decision-support partner.

We have worked with more than 5,000 clients, and we monitor over 50,000 keywords every single day

Our unique 30-year press archive covers the entire Hungarian media landscape. Each day, we process more than ten thousand articles from print and online outlets, as well as radio and television programmes. Our content is updated every 15 minutes and is available to clients 24/7.

Our media monitoring system sends an alert within 30 minutes whenever a relevant mention appears ensuring you’re always informed of key coverage in time. Even outside business hours and on public holidays.

With OBSERVER, data becomes information, and information becomes competitive advantage.

We were the first in Hungary to join FIBEP, the international media monitoring federation as a recognition of our professional excellence.

Vezetőség

GÁSPÁR SOMA

ügyvezető, ügyfélkapcsolati igazgató

CSIZMADIA ÁDÁM

ügyvezető

ÁNYOSI ESZTER

gazdasági igazgató

Frequently asked questions about media monitoring and market research

Media monitoring provides a comprehensive view of how your company, brand or any specific topic appears across the media landscape.

OBSERVER tracks more than 10,000 sources daily (online, print, radio, television and social platforms) so you can clearly see what the press is writing about you, how audiences are reacting and which trends are shaping your public perception.

This service is essential for reputation management, crisis communication and planning effective communication strategies.

Market research reveals the data and connections needed for evidence-based business decisions.

OBSERVER’s quantitative and qualitative studies help you understand consumer opinions, needs and purchasing behaviour.

Our analysts summarise the results in executive reports and visual dashboards, enabling you to make fast, confident decisions whether it’s about brand communication, product launches or market positioning.

OBSERVER is the only provider in Hungary offering integrated media monitoring and market research, allowing us to analyse data in context from media coverage to consumer opinion.

Our three decades of experience, AI-powered processing system and unique press archive provide unmatched analytical depth.

This is why clients choose us when they need precise, contextualised and decision-ready information.

Our media monitoring service is recommended for any organisation where visibility and credibility matter, including:

  • Large corporations and multinational companies
    Ministries, municipalities and public institutions
  • PR and communication agencies
  • Nonprofit organisations
  • Small and medium-sized businesses looking to build their brand strategically

Our service is fully customisable. Topics, sources, formats and alert frequency can all be tailored to your needs.

OBSERVER combines AI-supported processing with analyst validation ensuring exceptional accuracy.

Every media mention is source-checked, and market research results are collected and analysed using statistically rigorous methods.

Our reports are designed to be executive-friendly and directly support communication, marketing and strategic decisions.

Most providers collect data. OBSERVER uncovers meaning. We analyse print, online, TV and radio sources in a single system and enhance them with market research insights.

This integrated approach helps you understand the market dynamics behind raw data.

Every client is assigned a dedicated account manager who supports setup, topic refinement and report interpretation. Our customer support team is available 24/7.

Have more questions?

Contact us: [email protected]